Frequently Asked Questions

Where do you ship?
We currently ship across the USA only. Enjoy free shipping on orders over $50.

How long does shipping take?
Every piece is made-to-order to reduce waste — please allow 5–10 business days for production and shipping.

How do I care for my pieces?
Care instructions are included with your order and on every product page.

Do you accept returns?
Because each piece is made just for you, we do not accept returns or exchanges for change of mind. If your item arrives damaged or defective, please reach out within 14 days so we can make it right.

Need more help?
Contact us anytime at support@couturevie.com.